Your query "TeleSales, call centre" has returned 138 articles.
No more fear of selling over the phone: How you can increase your success rate in five stepsWhen considering all the different types of sales, cold calling is by far the least popular. Salespeople don't like calling prospects, especially those they haven't been in touch with yet, and who…
Do you dislike phone sales? Four tips on how to enjoy it more (and also get more customers)Despite being inevitabile and irreplaceable, phone sales is very unpopular with many businesspeople. Its conversion rate is often low and many people have an aversion towards telesales. But telephone…
B2B sales over the phone: How to find motivationUsing the telephone as a sales tool is a must for most business sectors. Approaching prospects via telephone is still one of the most efficient methods of prospecting. Many businesspeople are,…
Do you want to become a telesales ace? We have four tips for youEfficient telephone sales is a real art, but it is an art that can be learned. Here are four tricks for you that are used by the best phone salespeople.
Awkward silence: How to avoid it during a sales call„Dead air time“ refers to a situation in which the company representative does something and there is a significant pause in the conversation. Company reps should aim to avoid these dead air times as…
Are you selling over the phone? Then avoid the following three worst opening phrasesThe first sentence of your phone conversation with a prospect is the most important. It is your one single chance to engage the prospect. If you don't use a sentence that provokes the prospect´s…
How can you make the right introduction to a sales call? Here are several tipsIt's a question that we hear so often, in various forms, in sales over the phone: “Do you have a second for a short talk?” In most cases, what we get is a negative answer, because from the point of…
Do you want to boost motivation of call center employees? Here are seven tipsThe better the call centre manager is at taking care of the comfort, motivation and mental well-being of their employees, the better the results of the whole call centre. It doesn't matter if your…
Four tips on how to overcome nervousness when calling prospectsThe telephone still plays a crucial role in sales, despite the fact that there are many more modern technologies available. At a certain point in the sales cycle, every salesperson will have a call…
Four tips on how to immediately improve your phone sales skillsIt doesn't matter if you think of phone sales as a necessary evil or if you enjoy it, it is indispensable in most sectors. Whether your task is to set up a meeting or directly close a deal, there are…
Three examples of how not to start a conversation with a prospect during telesalesThe introductory sentence of your phone conversation with a prospect is the most important one. It is your single chance to engage the prospect. If you do not use a sentence that provokes the…
Basic advice to those who sell over the phoneTelephone sales still has its place in business, and it can teach those who are new to sales many techniques they can then use in the future. Here are the five most essential tips for telesales.
How to prepare high-quality scripts for telephone salesWhy are scripts for call center agents important? The main reason is that they can incorporate modern sales features that will significantly increase the success rate of phone calls, and eventually…
The most common mistakes when selling over the phoneIt is no coincidence that phone sales remains one of the top sales techniques and is an essential part of the sales profession. Even in the age of e-mails, the Internet, online shopping and social…
How to prepare for a B2B call with a prospectEven in the era of LinkedIn, e-mails and other forms of communication, calling is still an irreplaceable communication channel that any good salesperson must be capable of using effectively. Calling…
